The division is made up of three teams.

The Business Support Team is responsible for Communications and Finance. Communications activities are centred around a Strategy which focuses on communicating the Changing Lives agenda, work of the five Change Programmes and our various Forums and Groups to our internal and external stakeholders. The team also manages a wide range of funding streams to support the training and development agenda.

For information on communications please contact:
Ben Coburn on 0131 244 7683 or Ben.Coburn@scotland.gsi.gov.uk

For finance matters please contact:
Gwen Smith on 0131 244 3737 or Gwen.Smith@scotland.gsi.gov.uk

The Education, Training and Workforce Team is responsible for co-ordinating the work of the Workforce and Leadership and Management Change Programmes. This includes implementation of the National Strategy for the Development of the Social Services Workforce, taking forward work to strengthen leadership and management across the sector and developing a Research & Development Strategy to support ongoing learning. The team is also responsible for Sponsorship of the Scottish Social Services Council (SSSC).

For further information please contact:
Ian Davidson on 0131 244 3931 or ian.s.davidson@scotland.gsi.gov.uk

Improving Delivery Team is responsible for co-ordinating the work of the Performance Improvement, Service Development and Practice Governance Change Programmes. This includes developing national priorities for improving for social work services, a governance framework, contributing to new commissioning models and supporting local service development. The team also support the work of the National Social Work Services Forum, the User and Carer Forum, Local and National Practitioners Forums as well as the Cabinet Delivery Group which oversees the work of the Changing Lives programme.

For further information please contact:
Catherine Rainey on 0131 244 0661 or Catherine.Rainey@scotland.gsi.gov.uk