You are here: Leadership and direction
How good is our leadership?
Quality Indicators
- Vision, values and aims
- Leadership of people
- Leadership of change and improvement
Quality Indicators
9.1 Vision, values and aims
9.2 Leadership of people
9.3 Leadership of change and improvement
Suggested Quantitative Indicators
9.1
Managers in children and families social work who have a relevant accredited qualification in management or leadership
Standards and Guidance
Your service standards, protocols, procedures and service level agreements should take account of all relevant guidance and recommendations. Some useful references are given below.
- the Investors in People website
- the recommendations in Improving Frontline Services: a framework for supporting frontline staff
- the webbased HR audit tools developed by Institute for Excellence or other equivalent tools
- the Code of Practice for Social Service Employers and Workers
